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Strathmore is a multidimensional creative anchor in the community, where everyone can connect with the arts and artists can explore their full potential. We present nearly 400 performances, exhibitions, and education programs annually for diverse audiences on our Montgomery County Maryland campus and throughout the community.
Based one-half mile outside the Capital Beltway in North Bethesda, Maryland, we serve the entire Washington, DC region and the state of Maryland with exceptional artistic experiences and opportunities to learn and connect. Our work is based on our mission to amplify distinctive and diverse artistic voices and curate experiences to enrich every life and shape stronger communities.
We are actively assessing how systemic inequities impact our organization’s work at all levels and how best to address those inequities in a way that is consistent with our mission. This commitment is made within the broad context of Strathmore’s Inclusion, Diversity, Equity and Access (IDEA) goals to expand access and diversity, promote inclusion, and build equity for all. With these daily actions, Strathmore intends to become an actively anti-racist, anti-discrimination, and inclusive organization. You can read more about Strathmore on our website, including information about our mission and values.
Strathmore is committed to providing equal employment opportunities to all employees and applicants for employment. Accordingly, Strathmore provides employment opportunities without regard to race, color, religion, creed, ethnicity, sex, pregnancy, national origin or ancestry, age, physical or mental disability, citizenship status, marital status, sexual orientation, gender identity, family responsibilities, genetic status or information, military or veteran status or status in any status protected by federal, state, or local law.
This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Strathmore will not tolerate unlawful discrimination, harassment, or retaliation under any circumstances.
We are eager to cultivate a broad and inclusive field of applicants. Strathmore is committed to building a diverse community of staff, volunteers, and interns. Individuals from underrepresented groups are encouraged to apply.
House Manager Mansion
The Mansion at Strathmore is home to intimate artistic programs presented by Strathmore in the 100-seat Dorothy M. and Maurice C. Shapiro Music Room, the Gudelsky Gallery Suite, the outdoor Gudelsky Concert Pavilion, and Sculpture gardens. The Mansion at Strathmore also serves as a location for a variety of private events, including weddings, receptions, corporate meetings and retreats, recitals, memorial services, and other social events.
Mansion House Managers work independently to manage a seamless experience for the Mansion private event clients, guests and vendors. Mansion House Managers help prepare the Mansion for events in addition to assisting with and overseeing post-event breakdown and clean-up. They serve as independent leaders and often may be the sole representation of Strathmore for the duration of an event. Mansion House Managers may also be called upon to staff in-house events in lieu of full-time staff.
POSITION SUMMARY WORK SCHEDULE
Mansion House Managers work a varied schedule of weekdays and evenings, and weekends hours, solely dictated by the event schedule. Schedules are produced monthly and do not exceed an average of 20 hours/week. All shifts are for 4 hours at minimum. Overtime is paid on holidays and for time worked after midnight.
TYPICAL EXAMPLES OF THE POSITION'S RESPONSIBILITIES AND DUTIES
Mansion House Managers are often the sole Strathmore representative responsible for successful execution of private and in-house events and the protection of the Strathmore/County physical assets. They command a wealth of knowledge in both general Strathmore and Mansion specific protocols and procedures.
- They serve as the “Face of Strathmore,” representing the organization with the utmost level of excellent customer service and hospitality when interacting with patrons and clients.
- Act as information distributors and greeters and provide a security element in the venue.
- Provide guests with directions, instructions, and assistance as needed including issues of ADA accessibility.
- Are fully versed in securing the Mansion following events and responsible for arming and disarming the system.
- Convey and enforce Mansion rules and contract requirements to clients and vendors.
- Convey and enforce procedures in emergency situations, including swift contact for support and to apprise senior management of situation. File incident reports as needed.
- They serve as day-of on-site coordinator for issues related to the physical space, executed contract, and outside vendors (for example, DJ, Photographer, Florist)
- Work closely and efficiently with Private Events teams, catering staff and vendors to ensure a safe and service-oriented environment.
- Work closely with the caterer or banquet captain to ensure the client’s event is a success
- Operate and troubleshoot in-house A/V equipment (the sound system for playlist music, and the podium and mic for spoken presentations).
- Assist patrons with accessibility requests and accommodation needs in accordance with the Americans with Disabilities Act and Strathmore’s standards of service.
- Adhere to Strathmore’s inclusion, diversity, equity and access principles while serving the public and working with colleagues.
- Other duties as assigned
Satisfactory completion of this job will be demonstrated by exhibiting excellent attention to detail, demonstration of broad range of institutional knowledge, anticipating event needs, exercising sound professional judgment, building and maintaining good working relationships with staff, clients, and vendors, keeping excellent records, and ensuring that customers and guests alike will leave Strathmore with wonderful memories of our institution and its staff.
- Applicants should possess strong communication and decision-making skills.
- Mansion House Managers must have schedule flexibility.
- Previous event management experience preferred.
- Mansion House Managers are empowered to make decisions on behalf of the organization and expected to react confidently and thoughtfully to situations as they arise during an event as the on-site person in charge.
- Must be able to lift up to 30 pounds and stand on your feet for at least four hours at a time.
- The applicant should have an adaptable nature and be able to think quickly on his/her feet.
- The applicant should also have strong teamwork and multitasking skills to coordinate event setup and takedown in an orderly manner while enforcing catering and vendor guidelines as the need arises.
- Mansion House Managers are empowered to make decisions both in reaction to issues as they arise and in accordance with Strathmore policies and procedures.
- Must be comfortable operating basic A/V equipment and lighting within the venue.
- Strong customer service skills are required.
- CPR and first aid training is preferred.
COMPENSATION AND BENEFITS
$17.00 hourly. No benefits are included.
To apply, please provide the following items:
- Cover letter including salary requirement
When you join Strathmore, you’ll find:
A dedicated team of professionals who believe the arts are as primal as nature and essential as love. They reflect our humanity and help us understand, connect, empathize, and grow.
We believe the most compelling contemplations of our world are created by artists, and amplifying these creative voices is at the heart of our work. The Strathmore experience awakens the creativity within us, blurring the line between artist and audience fusing a dynamic community.
Though we are best known for presenting world-class arts programming, Strathmore is also fiercely committed to supporting emerging artists, providing abundant education opportunities, and providing access to the arts for everyone.
Additionally, Strathmore’s Inclusion, Diversity, Equity, and Access (I.D.E.A.) initiative expands access and representation, centers inclusion, and builds equity for all. We are learning how inequities impact our organization’s work and are committed to resolving those inequities to create a greater sense of belonging for our entire community.
We amplify distinctive and diverse artistic voices and curate experiences to enrich every life and shape stronger communities.
If our mission aligns with your passion and you are looking for a position where you can truly make a difference, read on!
As the Director of Individual Giving, you will play a crucial role in advancing Strathmore's mission and values by serving as a strategic and mission-driven frontline fundraiser. Reporting to and partnering closely with the Vice President of Advancement, you will spearhead the growth of contributed revenue opportunities from individual donors and family foundations.
With an emphasis on cultivating and deepening relationships with existing and prospective donors capable of 5-6-figure gifts, you will help build our capacity to nurture, support, and celebrate the arts right here where we live.
- Manage a portfolio of individual donors, family foundations, and prospects of meaningful capacity by utilizing fundraising best practices—with a heavy focus on face-to-face solicitations—to help Strathmore achieve short and long-term fundraising goals.
- Serve as the primary relationship manager for this portfolio by creating a personalized cultivation plan and individualized goals and strategies for each donor/prospect that is driven by the intersection of the donor’s passions and interests and programmatic priorities and needs of Strathmore.
- Grow individual donor base by identifying, qualifying, cultivating, and soliciting new prospects, moving them through the pipeline in an intentional and systematic way.
- Analyze and predict portfolio’s propensity, capacity, and enthusiasm to give.
- Prepare and review donor briefs, contact reports, acknowledgement and solicitation letters, gift proposals, and other communications materials for potential prospects and donors.
- Partner with the Donor Engagement team to provide exceptional stewardship, including recognition, invitation lists, and reporting on a gift’s impact.
- Record and update interactions in Tessitura, Strathmore’s CRM, including actions and notes, proposals, and other pertinent information, in a timely manner.
- Represent and support Strathmore in person, as necessary, at events, meetings, and other activities.
- Work closely with the President and CEO and Vice President of Advancement to support their cultivation, solicitation, and stewardship efforts by creating donor profiles, briefing materials, and talking points, leveraging their leadership in giving strategies, and regularly sharing progress updates.
- Facilitate conversations with colleagues to identify programs and initiatives that require funding or may be of interest to potential prospects.
- Connect with colleagues to secure relevant project information, including budgets, to create proposals.
- Coordinate with the Individual Giving Manager on direct response strategies as relates to mid-level giving.
- Partner with the Director of Donor Engagement on major gift strategies and pipeline development.
- Develop bold giving and engagement ideas through a collaborative process with the Advancement team and colleagues, based on research and experiences with donors.
- Understand popular planned giving vehicles and team up with the Director of Donor Engagement to maximize planned giving opportunities.
- In tandem with the Vice President of Advancement, build and update relevant individual giving fundraising budgets and projections and assist in maintaining dashboards and other reporting tools for senior staff and board members.
- Serve as a strategic thought partner to the Advancement team in developing donor strategies, campaigns, and initiatives to achieve department-wide goals.
- In coordination with institution leadership, engage and support the Board of Directors in their fundraising efforts.
- Actively contribute to our equity-informed and inclusive work environment by taking an active role in promoting practices that support diversity, inclusion, and belonging.
- Regularly share experience and expertise with team members and help mentor colleagues across the organization.
- Represent Advancement at cross-departmental meetings, performances, and internal and external events.
- Fully embrace an agile mindset and work style to take on other projects as assigned.
Your strengths include being:
- Driven, organized, and an effective communicator with experience closing 5 to 6-figure gifts using donor-centric relational approaches.
- Naturally empathetic, with the ability to connect, listen, and be responsive to donor needs.
- Knowledgeable on a variety of fundraising strategies and methods.
- Experienced in planning and implementing long- and short-range goals to meet established priorities.
- Passionate about the arts and arts education and can confidently and clearly communicate Strathmore’s mission and work.
- A spirited thinker who anticipates needs, contributes creative ideas, and proposes solutions with strong decision-making capability.
- Resourceful and takes initiative to investigate and resolve questions.
- Flexible in approach and demeanor to align with the shifting demands in a fast-paced environment.
- Committed to inclusion, diversity, equity, and access.
Your success entails:
- Exhibiting proficiency in listening to understand donor motivations and build trusted relationships.
- Designing and executing major gift strategies rooted in that understanding from identification to solicitation and stewardship.
- Managing time, resources, and workload to maximize productivity and financial results, while maintaining a clear view of how each advances the institution's mission.
- Demonstrating strong verbal and written communication skills and the ability to present effectively one-on-one and to small groups.
- Displaying a high level of tact and diplomacy with donors, board members, volunteers, and staff at all levels.
- Fostering teamwork, and working cooperatively with others to set goals, resolve problems and make decisions that enhance organizational effectiveness.
- Performing with a high-level of discretion, professionalism, and integrity, demonstrating an understanding of ethics with the ability to safeguard confidential information.
- Articulating Strathmore’s mission, goals, and needs with confidence.
- Displaying a high degree of dependability and reliability.
You'll know if the Director of Individual Giving role is the right fit for you if you have a:
- Bachelor’s degree or equivalent experience.
- Minimum 5 years of individual major gifts related experience, including face-to-face solicitations, which is critical.
- Demonstrated track record of forming donor relationships that result in annual gifts in the five and six- figure range, and experience soliciting multi-year commitments and blended gifts.
- Proficiency with Microsoft Office and fundraising databases, which is required; Tessitura experience is a plus.
- Ability to travel locally to meet with donors and prospects.
- Desire to grow, learn, and contribute to a team.
- Flexible schedule to accommodate evening and weekend performances and events.
Our competitive compensation package includes:
- Salary Range—$75,000 to $85,000 annually, with the exact salary depending on experience. This is a full-time, exempt position.
- Health Benefits—Excellent medical, vision, wellness, and dental benefits through Montgomery County Government.
- Generous Leave—Between paid holidays, and vacation, personal, and sick days, you have ample opportunity to take time off when you need it.
- Retirement—We contribute 8% of your salary after 6 months to complement your 4% required contribution, fully vesting after three years of credited service.
- Flexibility—We offer the opportunity to telework up to two days per week.
- Learning & Growth—Professional development resources, tuition assistance, and opportunities to build your career and expand your network.
- Experiences—Opportunities to attend various performances and events at The Music Center, The Mansion, and AMP.
- Free parking, flexible spending accounts, SmartTrip benefit plan, and more!
If this sounds like an excellent opportunity for you, apply now. Please submit your application via our online portal. A cover letter is required as part of the application, as we’d love to hear why you are considering Strathmore (no need to rehash your resume!).
For best consideration, we ask for applications by Wednesday, January 31, 2024. Interviews will be conducted on a rolling basis. Position will remain open until filled. And your application is safe with us; all contacts and correspondences will remain confidential.
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