Employment Opportunities

ORGANIZATIONAL OVERVIEW

Strathmore is a nonprofit multi-disciplinary arts center outside Washington, DC with multiple venues, strong community partnerships and robust educational programming. Spotlighting world-class talent and serving as a launch pad for local artists, Strathmore presents nearly 400 accessible and affordable events and exhibitions each year in the Music Center,  Mansion, on our 16-acre campus, at AMP, and throughout the community.

Based one-half mile outside the Capital Beltway in North Bethesda, Maryland, we serve the entire Washington, DC region and the state of Maryland with exceptional artistic experiences and opportunities to learn and connect. Our programming is a vibrant reflection of the community that surrounds us. Strathmore believes the most compelling contemplations of our world are created by artists. Amplifying these creative voices is at the heart of our work.

We are actively assessing how systemic inequities impact our organization’s work at all levels and how best to address those inequities in a way that is consistent with our mission. This commitment is made within the broad context of Strathmore’s Inclusion, Diversity, Equity and Access (IDEA) goals to expand access and diversity, promote inclusion, and build equity for all.  With these daily actions, Strathmore intends to become a fully anti-racist organization. You can read more about Strathmore on our website, including information about our mission and values. 

POSITION DESCRIPTION 

The Executive Assistant to the President and CEO serves as a key point of contact and high-level ambassador for internal and external constituencies on behalf of the President and CEO. This team member provides comprehensive administrative support to the President and CEO and is the primary administrative liaison to the Board of Directors (BOD), its committees, and the senior staff. The Executive Assistant to the President and CEO interacts frequently with board members, community leaders, performing arts professionals, major donors, and staff at all levels. This trusted administrative partner anticipates needs and initiates actions that improve effectiveness and productivity; is resourceful and adaptable, and steps in to fill important roles, when needed. The Executive Assistant to the President and CEO coordinates executive outreach and external relations efforts and supports special projects commissioned by the President and CEO.

The Executive Assistant to the President and CEO is often the first impression of the institution for many key stakeholders and therefore assumes important responsibility for developing relationships with joy and curiosity. Accordingly, attention to details, excellent written and verbal communication skills, poise, and confidentiality are integral. The Executive Assistant to the President and CEO thrives in a creative, fast-paced environment and enjoys contributing to a community-centered, mission-driven institution.

ESSENTIAL DUTIES AND RESPONSIBILITIES

May include, but are not limited to the following:

Executive Administration

• Provide comprehensive administrative support for the President and CEO that ensures a professional, responsive, and effective experience with the institution.
• Plan and manage day-to-day administrative activities for the President and CEO (such as scheduling, organization of materials and correspondence, travel arrangements and itineraries, meeting logistics, filing, professional memberships, expense reports, etc.).
• Help optimize use of President and CEO’s time with careful planning and coordination, filtering of requests, and with attention to priorities and follow-up.
• Serve as liaison with Advancement team, when needed, ensuring that the President and CEO has adequate preparation and materials for cultivation and fundraising activities.
• Assist, as needed, at Strathmore events, including functions and performances outside traditional office hours.

Board of Directors (BOD) Liaison

• Serve as organizational lead in scheduling and managing meetings of the BOD and its Committees. Related responsibilities include: coordinating and uploading agendas and materials for meetings to electronic portals, preparing binders, taking minutes at designated meetings of the BOD and its Committees and task force meetings, coordinating meeting preparation with the President and CEO and senior management team, and ensuring action points are followed-up as agreed in advance of meetings.
• Maintain BOD distribution lists and contact information, send out and track annual Conflict of Interest Forms and Disclosure Forms, Self-Evaluation forms, and update BOD Information and Confidentiality Forms.
• Schedule and coordinate new member orientation and the BOD Annual Meeting.

Support For Human Resources

• Initiate new employee enrollment and orientation with Strathmore and Montgomery County OHR
• Coordinate terminations of employees with Montgomery County OHR
• Enter new employees into the payroll system
• Oversee updates to the Employee Handbook
• Maintain personnel files
• Initiate with Strathmore accounting department Strathmore benefits programs for health care/dependent care flexible savings plan and 403(b) Tax Deferred Annuity Plan
• Communicate annual open enrollment season (October-November)
• Schedule annual staff performance reviews (June)
• Assist with posting of job announcements and routing of applications.
• Support positive office culture by helping organize employee appreciation initiatives.
• Other duties as assigned 

Qualifications

• Minimum 3 years of prior experience in an executive assistant role, ideally in the performing arts or other fast-paced non-profit with some knowledge of human resources basics.
• Demonstrated ability to engage diverse stakeholders in person, by phone, and via email with a kind, service-focused, and professional demeanor.
• Proven capability to marshal outstanding organizational skills to improve efficiency and productivity.
• Significant experience creating confident written communication, with polished professional writing, and the ability to proof-read and craft institution documents.
• Demonstrated ability to exercise sound judgement, specifically, experience responding to and resolving unexpected issues.
• Proven track record of managing diverse projects and successfully delivering them on time, with a high degree of personal initiative and skill, managing up and across the institution.
• Demonstrated commitment to Inclusion, Diversity, Equity, and Access (IDEA), and strong alignment with Strathmore mission and values.
• Verified proficiency with Microsoft Office software, Concur, Paychex, and practical experience using databases (Tessitura is preferred).

STATUS AND SALARY

This is an exempt, salaried position. Competitive compensation and benefits are offered. Please submit salary expectation with application. Applications will be accepted until the position is filled. All contacts and correspondences will remain confidential.

TO APPLY

To apply for this position, please submit the following items: 

• Cover letter
• Résumé

If submitting your application electronically, the email SUBJECT line must contain the words “Executive Assistant to the President and CEO.” Only qualified applicants will be contacted. Please direct all submissions to: Human Resources, hr@strathmore.org  

Although emailed applications are preferred, applications may also be mailed to: 

Human Resources 
5301 Tuckerman Lane 
North Bethesda, MD 20852 

Strathmore is committed to providing equal employment opportunities to all employees and applicants for employment. Accordingly, Strathmore provides employment opportunities without regard to race, color, religion, creed, ethnicity, sex, pregnancy, national origin or ancestry, age, physical or mental disability, citizenship status, marital status, sexual orientation, gender identity, family responsibilities, genetic status or information, military or veteran status or status in any status protected by federal, state, or local law.

This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Strathmore will not tolerate unlawful discrimination, harassment, or retaliation under any circumstances.

We are eager to cultivate a broad and inclusive field of applicants.  Strathmore is committed to building a diverse community of staff, volunteers, and interns.  Individuals from underrepresented groups are encouraged to apply.  

ORGANIZATIONAL OVERVIEW

Strathmore is a nonprofit multi-disciplinary arts center outside Washington, DC with multiple venues, strong community partnerships and robust educational programming. Spotlighting world-class talent and serving as a launch pad for local artists, Strathmore presents nearly 400 accessible and affordable events and exhibitions each year in the Music Center,  Mansion, on our 16-acre campus, at AMP, and throughout the community.

Based one-half mile outside the Capital Beltway in North Bethesda, Maryland, we serve the entire Washington, DC region and the state of Maryland with exceptional artistic experiences and opportunities to learn and connect. Our programming is a vibrant reflection of the community that surrounds us. Strathmore believes the most compelling contemplations of our world are created by artists. Amplifying these creative voices is at the heart of our work.

We are actively assessing how systemic inequities impact our organization’s work at all levels and how best to address those inequities in a way that is consistent with our mission. This commitment is made within the broad context of Strathmore’s Inclusion, Diversity, Equity and Access (IDEA) goals to expand access and diversity, promote inclusion, and build equity for all.  With these daily actions, Strathmore intends to become a fully anti-racist organization. You can read more about Strathmore on our website, including information about our mission and values. 

POSITION SUMMARY STATEMENT 

The Marketing Manager is a critical part of Strathmore’s Communications & Marketing team. The Manager works closely with the Director of Marketing to plan and manage dozens of marketing and promotional campaigns each month, taking primary responsibility for execution of each multi-channel campaign. Major job responsibilities include managing schedules and timelines, preparing advertising assets, writing copy, ad trafficking, budget tracking, coordinating content for webpages and publication and supporting patron engagement.  

ESSENTIAL DUTIES AND RESPONSIBILITIES

May include, but are not limited to the following:

Advertising & Marketing Management 40%

• Support Director of Marketing with strategy and implementation of marketing campaigns for performances and events in the Music Center, at AMP, in the Mansion, and throughout the community.

• Coordinate with programming and artist management to confirm details of performances and events, gathering all the necessary information and artist materials as needed.

• Oversee creation of show-specific flyers, posters, and other materials for events or institutional marketing purposes.

• Research artists, events, and outreach opportunities to enhance marketing strategies and improve positioning.

• Attend weekly marketing meetings and provide input into marketing and communications strategy, goals and objectives. Take action items from the meeting.

• Work with Strathmore’s external ad agency to oversee creation and trafficking advertising assets such as radio and TV spots, digital and print ads, and more.

• Coordinate and track promotional tickets.

• Negotiate and manage cross-promotional or trade marketing opportunities with partners, peers, and influencers.

• Track expenses, process invoices, and prepare artist settlements.

Content Coordination Support for Signature Programs 20%

• Coordinate with internal program champions to collect and synthesize information about events and initiatives such as exhibitions, panel discussions, auditions, and student showcases. 
  
• Liaise with program managers regularly to understand program goals, coordinate programming deadlines and requirements, and develop copy and content around events. 
  
• Work with colleagues to develop marketing plans for events, series, and programs. 
  
• Oversee the development of web pages, ticketing set up, and patron communication to ensure clarity, effectiveness, and accuracy.

Website & Email Marketing 20%

• Manage the major landing pages with performance and event highlights on Strathmore.org as dictated by marketing objectives. 
  
• Write content for various Strathmore email blasts and web pages. 
  
• Populate, edit, or review web pages and emails regularly to ensure accuracy, clarity, and marketing effectiveness. Make changes as needed.  
  
• Participate in presale and on-sale testing and coordination. 
  
• Drive content calendar and scheduling for Strathmore’s targeted email marketing campaigns and bi-weekly enews. 

Administration/Collaboration/Community 20%

• Proofread and edit a variety of materials

• Work the marketing/outreach table at Strathmore events and festivals in rotation with other staff.

• Oversee content for and production and placement of posters, banners, and more.

• Contribute to the development and production of Strathmore’s newsletters and brochures.

• Act as backup for website and email marketing tasks.

• Participate in grassroots marketing initiatives.

Other duties as assigned. 

40 hours per week, including some evenings and weekends. 

Accountabilities

Satisfactory completion of this job includes successfully:

• Contribute to strong sales for shows and events on Strathmore stages.
• Produce high-quality, marketing materials to meet organizational goals.
• Edit and improve materials.
• Contributing to a proactive flow of new ideas to express Strathmore’s artistic leadership.
• Build and maintain positive relationships with fellow staff, patrons, partners, vendors, and volunteers.

Standards of Performance

• Demonstrates exceptional organizational and problem-solving skills.

• Contributes ideas to improve effectiveness and quality of marketing efforts.

• Works consistently to resolve issues in a responsible and timely fashion.

• Displays high degree of dependability and reliability.

Qualifications/Experience

• Minimum 5 years of experience in marketing & communications.

• BA or equivalent certification.

• Excellent writing and editing skills.

• Excellent verbal communication skills and collaborative attitude.

• Familiarity with the DC media market.

• Exceptional attention to detail and organizational skills.

• Experience with Photoshop, web content management software (Umbraco specifically), Tessitura Software, or email automation software is a plus.

• Desire to grow, learn, and contribute to a team.

STATUS AND SALARY

This is an exempt, salaried position. Salary is commensurate with experience, in the range of $50,000-$60,000 annually with a competitive benefits package. All contacts and correspondence will remain confidential. 

TO APPLY

To apply for this position, please submit prior to May 30, 2022, the following items: 

• Cover letter
• Résumé

If submitting your application electronically, the email SUBJECT line must contain the words “Marketing Manager” Only qualified applicants will be contacted. Please direct all submissions to:  Human Resources, hr@strathmore.org  

Although emailed applications are preferred, applications may also be mailed to: 

Human Resources 
5301 Tuckerman Lane 
North Bethesda, MD 20852 

Strathmore is committed to providing equal employment opportunities to all employees and applicants for employment. Accordingly, Strathmore provides employment opportunities without regard to race, color, religion, creed, ethnicity, sex, pregnancy, national origin or ancestry, age, physical or mental disability, citizenship status, marital status, sexual orientation, gender identity, family responsibilities, genetic status or information, military or veteran status or status in any status protected by federal, state, or local law.

This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Strathmore will not tolerate unlawful discrimination, harassment, or retaliation under any circumstances.

We are eager to cultivate a broad and inclusive field of applicants.  Strathmore is committed to building a diverse community of staff, volunteers, and interns.  Individuals from underrepresented groups are encouraged to apply.  

ORGANIZATIONAL OVERVIEW

Strathmore is a nonprofit multi-disciplinary arts center outside Washington, DC with multiple venues, strong community partnerships and robust educational programming. Spotlighting world-class talent and serving as a launch pad for local artists, Strathmore presents nearly 400 accessible and affordable events and exhibitions each year in the Music Center,  Mansion, on our 16-acre campus, at AMP, and throughout the community.

Based one-half mile outside the Capital Beltway in North Bethesda, Maryland, we serve the entire Washington, DC region and the state of Maryland with exceptional artistic experiences and opportunities to learn and connect. Our programming is a vibrant reflection of the community that surrounds us. Strathmore believes the most compelling contemplations of our world are created by artists. Amplifying these creative voices is at the heart of our work.

We are actively assessing how systemic inequities impact our organization’s work at all levels and how best to address those inequities in a way that is consistent with our mission. This commitment is made within the broad context of Strathmore’s Inclusion, Diversity, Equity and Access (IDEA) goals to expand access and diversity, promote inclusion, and build equity for all.  With these daily actions, Strathmore intends to become a fully anti-racist organization. You can read more about Strathmore on our website, including information about our mission and values. 

POSITION SUMMARY STATEMENT 

The Social Media Manager & Content Creator is responsible for developing successful social media strategy and content for Strathmore and its initiatives. The Manager will dive deeply into Strathmore’s programs and mission and regularly collaborate with the comms team, programming leads, and freelance content creators to develop and share content that supports Strathmore’s positive reputation in the community and the growth of particular programs. The Manager will manage content calendars, help to craft multi-channel stories, connect in meaningful ways with partners and artists, and will be responsible for developing and selecting graphics, videos, and photos to help round out those stories. The Manager shall also support the organization through writing and editing for other communications channels such as the Strathmore Newsletter, emails, the website, impact reports, and other collateral.  

ESSENTIAL DUTIES AND RESPONSIBILITIES

May include, but are not limited to the following:

Social Media Management 50%

• Oversee strategy and manage the content calendar for Strathmore’s social media channels.
• Develop dynamic, engaging content for each channel.
• Maintain organization-wide Social Media guidelines that will allow other contributors to provide meaningful content and support.
• Stay abreast of the social landscape—regularly assessing the organization’s use of these social spaces and recommending shifts when appropriate.
• Assist with Customer Service inquiries and issues of all kinds and ensure coverage of managed platforms.
• Contribute to planning for Strathmore’s social media livestreams and premieres, oversee backend setup or uploading.
• Liaise with and provide support and guidance for programming staff and partners on content opportunities.
• Build and maintain connections and collaboration between Strathmore’s social media channels and other like-minded organizations and artists.
• Regularly review and report on social analytics and provide recommendations for improvement.

Content Development & Communications 40%

• Write clear and compelling copy for a variety of channels including webpages, emails, and donor materials.
• Oversee production and content development for certain collateral including brochures and annual reports.
• Edit and proof materials to strengthen message, improve efficacy, and align with Strathmore’s voice.
• Manage pages of Strathmore’s website to ensure ease of use and clear, up-to-date messaging.
• Spearhead message creation for mission or impact-centric emails.  
• Collaborate on and facilitate the development of message around Advancement priorities such as year-end appeals and impact statements.
• Develop stories and materials that spotlight key programs and build larger institutional narratives.
• Support the department and organization by helping to streamline content of all types to clarify communication to patrons and eliminate confusion.

General 10%

• Attend weekly marketing meetings to contribute ideas for a variety of programs and initiatives.
• Meet regularly with artistic and educational leads at Strathmore to help develop stories and communicate impact.
• Represent Strathmore at events and performances in rotation with other team members.
• Support the Director of Communications and Vice President of Communications and Marketing on other priority projects.

Other duties as assigned. 

40 hours per week, including some evenings and weekends. 

Accountabilities

Satisfactory completion of this job includes successfully:

• Driving engagement and interaction on Strathmore’s social media channels.
• Developing excellent content for all channels that helps to support the positive reputation of Strathmore in the community.
• Editing and improving materials.
• Maintaining Strathmore’s brand standards throughout channels.
• Contributing to a proactive flow of new ideas that support Strathmore’s artistic goals and that helps describe them in dynamic ways.
• Build and maintain positive relationships with fellow staff, patrons, partners, vendors, and volunteers.

Standards of Performance

• Demonstrates exceptional organizational and problem-solving skills
• Exhibits a professional appearance and deportment
• Employs excellent communication skills
• Works consistently to resolve issues in a responsible and timely fashion
• Displays high degree of dependability and reliability

Qualifications/Experience

• Minimum 3-5 years of experience in communications and social media management 
• BA or equivalent certification  
• Knowledge of Washington Metro area arts landscape
• Excellent written and verbal communication skills
• Experience driving timelines and coordinating multi-faceted campaigns
• Exceptional attention to detail and organizational skills
• Knowledge of social channels and how to develop successful content on each
• Experience with overseeing the creation of video and other creative assets
• Experience with Photoshop, web content management software (Umbraco specifically), or email automation software is a plus
• Desire to grow, learn, and contribute to a team

STATUS AND SALARY

This is an exempt, salaried position. Salary is commensurate with experience, in the range of $50,000-$60,000 annually with a competitive benefits package. All contacts and correspondence will remain confidential. 

TO APPLY

To apply for this position, please submit the following items: 

• Cover letter
• Résumé

If submitting your application electronically, the email SUBJECT line must contain the words “Social Media Manager” Only qualified applicants will be contacted. Please direct all submissions to:  Human Resources, hr@strathmore.org  

Although emailed applications are preferred, applications may also be mailed to: 

Human Resources 
5301 Tuckerman Lane 
North Bethesda, MD 20852 

Strathmore is committed to providing equal employment opportunities to all employees and applicants for employment. Accordingly, Strathmore provides employment opportunities without regard to race, color, religion, creed, ethnicity, sex, pregnancy, national origin or ancestry, age, physical or mental disability, citizenship status, marital status, sexual orientation, gender identity, family responsibilities, genetic status or information, military or veteran status or status in any status protected by federal, state, or local law.

This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Strathmore will not tolerate unlawful discrimination, harassment, or retaliation under any circumstances.

We are eager to cultivate a broad and inclusive field of applicants.  Strathmore is committed to building a diverse community of staff, volunteers, and interns.  Individuals from underrepresented groups are encouraged to apply.  

ORGANIZATIONAL OVERVIEW

Strathmore is a nonprofit multi-disciplinary arts center outside Washington, DC with multiple venues, strong community partnerships and robust educational programming. Spotlighting world-class talent and serving as a launch pad for local artists, Strathmore presents nearly 400 accessible and affordable events and exhibitions each year in the Music Center,  Mansion, on our 16-acre campus, at AMP, and throughout the community.

Based one-half mile outside the Capital Beltway in North Bethesda, Maryland, we serve the entire Washington, DC region and the state of Maryland with exceptional artistic experiences and opportunities to learn and connect. Our programming is a vibrant reflection of the community that surrounds us. Strathmore believes the most compelling contemplations of our world are created by artists. Amplifying these creative voices is at the heart of our work.

We are actively assessing how systemic inequities impact our organization’s work at all levels and how best to address those inequities in a way that is consistent with our mission. This commitment is made within the broad context of Strathmore’s Inclusion, Diversity, Equity and Access (IDEA) goals to expand access and diversity, promote inclusion, and build equity for all.  With these daily actions, Strathmore intends to become a fully anti-racist organization. You can read more about Strathmore on our website, including information about our mission and values. 

POSITION SUMMARY STATEMENT 

The Contract and Event Coordinator will support the Operations Department by drafting, directing, and reconciling administrative documents associated with all rental events at Strathmore. The Coordinator will also support the department by facilitating routine office processes for the organization (mail, supply ordering, etc.).  This position reports to Strathmore’s Director of Venue Rentals and Operations.

POSITION SUMMARY WORK SCHEDULE

Primary work of this non-exempt position will be accomplished Monday-Friday during traditional business hours. Occasional event support during evening, weekend, and occasional holiday hours will be required and based on business need.  

TYPICAL EXAMPLES OF THE POSITION'S DUTIES AND RESPONSIBILITIES

• Using Docusign, draft all contracts for rental events happening in any of Strathmore’s venues.
• Track all important administrative event deliverables such as certificates of insurance, damage deposits, and pre-event billing needs.
• Provide administrative support with Strathmore’s event management system through data entry/removal, running and distributing reports to staff, and supporting both the Director of Venue Rentals and the Events Manager in other EMS needs.
• Conduct research on operational products/vendors, market/venue research, and other needs.
• Provide event staffing support for activity on campus
• Provide administrative support for the Operations Team
• Able to give initial tours of spaces to clients when primary rental contacts are not available
• Able to assist in basic setup needs of events including the set up of folding tables, chairs, etc.
• Other duties as assigned

Accountabilities

Competitive candidates will be highly organized, proficient in a variety of administrative practices, process-driven, and have a keen eye for detail. They will value and know how to build and maintain good working relationships with staff, board, and colleagues, exercise effective time management skills and have an interest in learning about all facets of Strathmore.  

Qualifications/Experience

• Proven experience supporting an organization’s administrative needs 
• Experience working successfully in a group/collaborative environment 
• Event/Hospitality experience preferred 
• Working knowledge of EventBooking preferred  
• A high school diploma or GED is required, an Associate or Bachelor’s degree or equivalent is preferred 
• Ability to dependably and reliably work evenings and weekends with advanced notice 
• A sense of humor is encouraged and appreciated 
• Proficient with Microsoft Office 
• Must be able to lift 20lbs 

COMPENSATION AND BENEFITS

This is a full-time, non-exempt position. Salary is commensurate with experience. Excellent health, dental, vision, and retirement plans are offered.  

TO APPLY

To apply for this position, please submit the following items: 

• Cover letter
• Résumé

If submitting your application electronically, the email SUBJECT line must contain the words “Contract and Event Coordinator” Only qualified applicants will be contacted. Please direct all submissions to:  Human Resources, hr@strathmore.org  

Although emailed applications are preferred, applications may also be mailed to: 

Human Resources 
5301 Tuckerman Lane 
North Bethesda, MD 20852 

Strathmore is committed to providing equal employment opportunities to all employees and applicants for employment. Accordingly, Strathmore provides employment opportunities without regard to race, color, religion, creed, ethnicity, sex, pregnancy, national origin or ancestry, age, physical or mental disability, citizenship status, marital status, sexual orientation, gender identity, family responsibilities, genetic status or information, military or veteran status or status in any status protected by federal, state, or local law.

This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Strathmore will not tolerate unlawful discrimination, harassment, or retaliation under any circumstances.

We are eager to cultivate a broad and inclusive field of applicants.  Strathmore is committed to building a diverse community of staff, volunteers, and interns.  Individuals from underrepresented groups are encouraged to apply.  

ORGANIZATIONAL OVERVIEW

Strathmore is a nonprofit multi-disciplinary arts center outside Washington, DC with multiple venues, strong community partnerships and robust educational programming. Spotlighting world-class talent and serving as a launch pad for local artists, Strathmore presents nearly 400 accessible and affordable events and exhibitions each year in the Music Center,  Mansion, on our 16-acre campus, at AMP, and throughout the community.

Based one-half mile outside the Capital Beltway in North Bethesda, Maryland, we serve the entire Washington, DC region and the state of Maryland with exceptional artistic experiences and opportunities to learn and connect. Our programming is a vibrant reflection of the community that surrounds us. Strathmore believes the most compelling contemplations of our world are created by artists. Amplifying these creative voices is at the heart of our work.

We are actively assessing how systemic inequities impact our organization’s work at all levels and how best to address those inequities in a way that is consistent with our mission. This commitment is made within the broad context of Strathmore’s Inclusion, Diversity, Equity and Access (IDEA) goals to expand access and diversity, promote inclusion, and build equity for all.  With these daily actions, Strathmore intends to become a fully anti-racist organization. You can read more about Strathmore on our website, including information about our mission and values. 

POSITION SUMMARY STATEMENT 

The Private Events Manager will be responsible for servicing (from inquiry to execution to settlement), all Strathmore private events, across our three venues with a goal of maximizing revenue while providing an exemplary experience for our private event clients and their guests.  This goal will be achieved through oversight of the Private Events Coordinator, the Exhibitions and Private Events Administrator as well as a team of House Managers. The position will be expected to track and report key performance indicators, maintain awareness of market trends, develop private event guidelines and procedures, communicate effectively with clients and prospective clients, and identify promotional opportunities and new revenue streams. The position reports directly to the Director of Venue Rentals and Operations.

WORK SCHEDULE

Work of this exempt position will be accomplished during both weekday and weekend hours as needed to support the Private Events division. This includes evening, weekend, and holiday hours to support events, hours in which client tours are needed, and routine monthly Saturday staffing coverage. As most of the work for this position is programmatic and engagement based, most hours are expected to occur on-site however, there will be the occasional opportunity for remote work. The Strathmore administrative office hours are Monday through Friday, 9am until 5pm.

TYPICAL EXAMPLES OF THE POSITION'S DUTIES AND RESPONSIBILITIES

• Drive private events sales throughout the early lifecycle of an event by conducting tours and client walkthroughs, capturing early event information, following up as needed, and moving an event through the contracting phase
• Build, track, and manage a division budget with expectations of consistent profitability
• Supervise and manage the administrative documentation of an event such as contracts, floor plans, invoices, insurance certificates, etc.
• Maintain accurate event information and disseminate it to all pertinent team members through a centralized event management software.
• Provide strong client-facing involvement from inquiry to event execution
• Foster positive relationships with a variety of vendors in the events industry (photographers, DJs, musicians, florists, event planners).
• Maintain client continuity through initial in-person support at events (requires night and/or weekend commitment).
• Recruit and train staff in excellent customer service, event planning and execution, and policies and procedures to ensure quality service delivery in each of our venues.
• Collaborate with Marketing Department to help determine strategies for attracting and capturing increased private event sales.
• Attend industry networking events to represent Strathmore in the private events industry to assess ways to improve our process and increase sales.
• Update spreadsheets for past and upcoming events for analysis and reporting.
• Conduct regular Private Events meetings and provide stats/reports as needed.
• Oversee collaboration between departments to ensure full operational event support.
• Other duties as assigned.

Accountabilities

Satisfactory completion of this job includes successfully:

• Contributing to increased revenue across all private event venues while providing outstanding client experience.
• Staying informed about the latest trends in the wedding and private events industries.
• Recording and analyzing sales data to accurately predict and measure results and inform future decisions.
• Demonstrating good judgment in problem resolution.
• Displaying team spirit to succeed and improve performance of department and the organization.
• Working within approved budgets.
• Managing an effective team within the division and strong relationships with colleagues and executive leadership
• Demonstrates excellent oral and written communication skills.
• Prioritizing, managing time, and orchestrating multiple tasks simultaneously
• Motivating others through persuasion and leadership
• Demonstrating excellent organizational and problem-solving skills.
• Maintaining company and customer confidentiality.
• Practicing corporate and personal integrity at the highest level.
• Contributing ideas to improve effectiveness and quality of private event revenue efforts.

Qualifications/Experience

• Proven experience facilitating successful private and/or public events
• Experience with budgeting operational expenses of an event or venue
• Experience working successfully in a group/collaborative environment
• Dependability and reliability, especially when managing events on evenings and weekends
• Working knowledge Microsoft Office Suite is required, experience with Event Booking is preferred.
• Bachelor’s degree or commensurate experience with leadership and execution of public and private events
• Must be able to lift 20lbs

COMPENSATION AND BENEFITS

This is a full-time, exempt position. Salary is commensurate with experience. Excellent health, dental, vision and retirement plans offered.

APPLICATION AND INQUIRIES (applications will be accepted until the position is filled)

Please submit the following items: 

• Cover letter
• Résumé

If submitting your application electronically, the email SUBJECT line must contain the words “Private Events Manager” Only qualified applicants will be contacted. Please direct all submissions to:  Human Resources, hr@strathmore.org  

Although emailed applications are preferred, applications may also be mailed to: 

Human Resources 
5301 Tuckerman Lane 
North Bethesda, MD 20852 

Strathmore is committed to providing equal employment opportunities to all employees and applicants for employment. Accordingly, Strathmore provides employment opportunities without regard to race, color, religion, creed, ethnicity, sex, pregnancy, national origin or ancestry, age, physical or mental disability, citizenship status, marital status, sexual orientation, gender identity, family responsibilities, genetic status or information, military or veteran status or status in any status protected by federal, state, or local law.

This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Strathmore will not tolerate unlawful discrimination, harassment, or retaliation under any circumstances.

We are eager to cultivate a broad and inclusive field of applicants.  Strathmore is committed to building a diverse community of staff, volunteers, and interns.  Individuals from underrepresented groups are encouraged to apply.  

ORGANIZATIONAL OVERVIEW

Strathmore is a nonprofit multi-disciplinary arts center outside Washington, DC with multiple venues, strong community partnerships and robust educational programming. Spotlighting world-class talent and serving as a launch pad for local artists, Strathmore presents nearly 400 accessible and affordable events and exhibitions each year in the Music Center,  Mansion, on our 16-acre campus, at AMP, and throughout the community.

Based one-half mile outside the Capital Beltway in North Bethesda, Maryland, we serve the entire Washington, DC region and the state of Maryland with exceptional artistic experiences and opportunities to learn and connect. Our programming is a vibrant reflection of the community that surrounds us. Strathmore believes the most compelling contemplations of our world are created by artists. Amplifying these creative voices is at the heart of our work.

We are actively assessing how systemic inequities impact our organization’s work at all levels and how best to address those inequities in a way that is consistent with our mission. This commitment is made within the broad context of Strathmore’s Inclusion, Diversity, Equity and Access (IDEA) goals to expand access and diversity, promote inclusion, and build equity for all.  With these daily actions, Strathmore intends to become a fully anti-racist organization. You can read more about Strathmore on our website, including information about our mission and values. 

POSITION SUMMARY STATEMENT 

The Maryland Classic Youth Orchestras (MCYO) of Strathmore creates a seamless connection between the artistic and the educational experience for students ages 7 - 18. MCYO is highly regarded regionally and nationally as one of the country’s most outstanding youth orchestra programs. Founded in 1946 as the Montgomery County Youth Orchestra, MCYO is the oldest and most established youth orchestra program in the Washington, DC metropolitan area. 

Under the direction of MCYO Music Director Kristofer Sanz and MCYO Artistic Advisor Jonathan Carney, MCYO offers three full orchestras, a chamber ensemble, three string orchestras, small ensembles and chamber groups to over 500 talented musicians in grades 2-12. Auditions for MCYO are held annually in late August.

The MCYO Programs Manager rounds out a three-person leadership team charged with the day-to-day management of the Maryland Classic Youth Orchestras.  The MCYO Programs Manager knits together the operational and programmatic aspects of the MCYO team, providing expert coordination among all constituencies – students, parents, staff, coaches, and production team. 

Reporting: The position reports to the MCYO Acting Managing Director

ESSENTIAL DUTIES AND RESPONSIBILITIES

May include, but are not limited to the following:

Programmatic Responsibilities 40%

Artistic Direction and Planning

Off-campus/Outreach programs:

• Coordinates & manages 5 off-campus programs: Small Ensemble, Summer Strings Camp, Chamber Music Program, East County Strings, and Latin Strings and Percussions.
• Helps develop and monitor these program budgets.
• Helps develop, implement & oversee curriculum, calendar, rehearsal & performance schedules, auditions, special events, registration, etc.
• Arranges staffing: coaches & teachers for off-campus/outreach programs.
• Arranges space for rehearsals/recitals.
• Supervises coaches, students, and volunteers involved for off-campus programs.
• Liaison/point of contact for all off-campus programs.

On-campus programs:

• Assists all staff during the audition processes.
• In coordination with Managing Director and Music Director, plans and oversees season Parent Orientation Meetings in Fall, including logistics and hand-outs, meeting agenda, etc.
• Attends all concerts/rehearsals – on and off-campus. Assists with logistical needs, prior to and during.
• Assists the Managing Director and Music Director for weekly rehearsals, – interfacing with managers, volunteers, getting subs when needed, developing a shared sub list
• Helps recognize/appreciate volunteers
• Assists Managing Director and Music Director in determining concert day needs, schedules.
• Together with Managing Director and Music Director, coordinates orchestra/ensemble tours (domestic and abroad); do the research, get bids, etc.
• Together with Managing Director and Music Director, coordinates MCYO member receptions/social events

Administrative Responsibilities 40%

General Management

• Maintains regular communication with coaches, parents/guardians, and students in the special programs.
• Assists Managing Director with office administrative duties, including response to calls, mails, email, record-keeping, and filing.
• In coordination with the Managing Director, enters program information for rehearsals and performances on Booking Sheets and Event Booking calendar.
• Responsible for the review & revision of MCYO documents, procedures, guidelines, and scholarships.
• In consultation with the Music Director, recruits, and selects staff, (coaches, managers, volunteers) as needed.
• In conjunction with the Managing Director, identifies, contracts, and coordinates payment for all external space rentals (for rehearsals, performances, and events). 

Liaises with Strathmore Departments and Partners 15%

• Coordinates with Education department and MCPS for LSP/ECS logistics and program implementation
• Coordinates with Marketing/Communication, Advancement, and Operations departments
• Together with Music Director, ensures effective communication with MCYO constituent groups (ASTA, MCPS, private teacher network, UMD, alumni, other arts orgs)

Other duties as assigned  5%

 

Accountabilities

Satisfactory completion of this job includes successfully:

• Facilitating full integration of MCYO programming and operations with Strathmore departments.
• Coordinating and supporting the growth and development of MCYO off-site programs.
• Streamlining the audition process and rehearsal season launch of MCYO orchestras.
• Contributing to a proactive flow of new ideas that support Strathmore’s artistic goals and that helps describe them in dynamic ways.
• Build and maintain positive relationships with fellow staff, patrons, partners, vendors, and volunteers.

Standards of Performance

• Demonstrates exceptional organizational and problem-solving skills
• Employs open and effective communication skills
• Works consistently to resolve issues in a responsible and timely fashion
• Displays high degree of dependability and reliability

Qualifications/Experience

• Minimum 3-5 years of experience in youth ensemble coordination or management 
• BA or equivalent certification  
• Knowledge of Washington Metro area arts landscape
• Excellent written and verbal communication skills
• Experience driving timelines and coordinating multi-faceted project plans
• Exceptional attention to detail and organizational skills
• Desire to grow, learn, and contribute to a team

STATUS AND SALARY

This is an exempt, salaried position. Salary is commensurate with experience, in the range of $48,000- $55,000 annually with a competitive benefits package. All contacts and correspondence will remain confidential.

TO APPLY

To apply for this position, please submit the following items: 

• Cover letter
• Résumé

If submitting your application electronically, the email SUBJECT line must contain the words “MCYO Programs Manager” Only qualified applicants will be contacted. Please direct all submissions to:  Human Resources, hr@strathmore.org  

Although emailed applications are preferred, applications may also be mailed to: 

Human Resources 
5301 Tuckerman Lane 
North Bethesda, MD 20852 

Strathmore is committed to providing equal employment opportunities to all employees and applicants for employment. Accordingly, Strathmore provides employment opportunities without regard to race, color, religion, creed, ethnicity, sex, pregnancy, national origin or ancestry, age, physical or mental disability, citizenship status, marital status, sexual orientation, gender identity, family responsibilities, genetic status or information, military or veteran status or status in any status protected by federal, state, or local law.

This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Strathmore will not tolerate unlawful discrimination, harassment, or retaliation under any circumstances.

We are eager to cultivate a broad and inclusive field of applicants.  Strathmore is committed to building a diverse community of staff, volunteers, and interns.  Individuals from underrepresented groups are encouraged to apply.  

ORGANIZATIONAL OVERVIEW

Strathmore is a nonprofit multi-disciplinary arts center outside Washington, DC with multiple venues, strong community partnerships and robust educational programming. Spotlighting world-class talent and serving as a launch pad for local artists, Strathmore presents nearly 400 accessible and affordable events and exhibitions each year in the Music Center,  Mansion, on our 16-acre campus, at AMP, and throughout the community.

Based one-half mile outside the Capital Beltway in North Bethesda, Maryland, we serve the entire Washington, DC region and the state of Maryland with exceptional artistic experiences and opportunities to learn and connect. Our programming is a vibrant reflection of the community that surrounds us. Strathmore believes the most compelling contemplations of our world are created by artists. Amplifying these creative voices is at the heart of our work.

We are actively assessing how systemic inequities impact our organization’s work at all levels and how best to address those inequities in a way that is consistent with our mission. This commitment is made within the broad context of Strathmore’s Inclusion, Diversity, Equity and Access (IDEA) goals to expand access and diversity, promote inclusion, and build equity for all.  With these daily actions, Strathmore intends to become a fully anti-racist organization. You can read more about Strathmore on our website, including information about our mission and values. 

POSITION SUMMARY

The Second Assistant Treasurer plays a critical role in ensuring that the Strathmore Ticket Office operates efficiently and effectively. As a member of the ticketing team, they provide the highest level of customer service and positive transactional experiences, not only for patrons, but also for the Strathmore team, partner organizations and rental clients.

This position is jointly responsible for, in conjunction with the First Assistant Treasurer and Treasurer, many essential duties and responsibilities, as outlined below. Generally, this position is responsible for customer service, daily oversight of part-time associates, and handling various day-to-day and big picture operational tasks in Strathmore’s Customer Relationship Management (CRM) system - Tessitura. An ideal candidate is personable, detail-oriented, and interested in helping the team find creative solutions. The Second Assistant Treasurer reports to the Director of Patron Experience.

POSITION SUMMARY WORK SCHEDULE

Daytime, evening, weekend, and occasional holiday hours based on business needs including working
show-time events and handling any necessary post-sales/event processing.

TYPICAL EXAMPLES OF THE POSITION'S RESPONSIBILITIES AND DUTIES

May include, but are not limited to the following:

Ticketing Services 30%

• Provide excellent customer service in accordance with Strathmore’s customer service standards.
• Assist patrons in all ticketing needs by phone, in person, and by email/mail—as well as
  supporting online ticket sales as needed.
• Process, print, distribute, exchange, and refund tickets (or other instruments of admission) for
  internal and/or external parties.
• Process gift certificates and subscription tickets (if appropriate).
• Solve ticket and Will Call related challenges and other customer service issues.
• Coordinate donation requests with the Development and Marketing departments.
• Coordinate comp ticket requests as approved by Strathmore management.

Ticket Office Operations 25%

• Oversee Ticket Office operations during events and day-to-day, as appropriate, at the Music Center, AMP,  and the Mansion.
• Provide, as appropriate, show settlement services, as well as preparing cash, check and credit card deposits in accordance with Strathmore’s established financial policies.
• Create and distribute reports for staff, partners and promoters.
• Coordinate holds with Strathmore departments, partners, artists, and promoters.
• Ensure the ticket office team members are offering membership opportunities and other upsells or benefits to patrons when appropriate.
• Help the PT Ticket Office staff with troubleshooting technical issues, such as functions in Tessitura.
• Share in oversight of Ticket Office Associates regarding database entry, maintenance, and cleanup work as directed by the Director of Patron Experience.
• Must be able to move ticket stock boxes and other heavy (Ticket Office) items averaging 15-20 lbs.

Tessitura Services 25%

• Execute comprehensive performance build outs, including prices, scaling, discounts, promotions,
  reports, and more in Tessitura in collaboration with the Marketing and Programming teams.
• Assist, as appropriate, with event set-up, setting up discounts, promotions, etc.
• Test and troubleshoot web sales in coordination with Marketing and IT.
• Run reports or set up scheduled reports, as necessary, or answer questions utilizing Tessitura Analytics.
• Help to interpret report results to provide insight that helps departments make better decisions.
• Join meetings with internal and regional Tessitura Users Groups and Tessitura Extended Services as needed, and assist in problem solving and creative solutions, specifically as related to Ticketing.

Communication/Collaboration 20%

• Attend Marketing meetings and contribute ideas for improving Tessitura systems and services as
  necessary.
• Assist in the preparation of ticketing aspects of marketing campaigns and review materials
  featuring performances to ensure accuracy of billing, times, dates, and prices.
• Assist Strathmore partner organizations, and other entities, utilizing Strathmore Ticket Operation services, with ticket and patron-related services.
• Provide regular feedback about customer service issues, problems, and opportunities to the Director of Patron Experience.
• Support Strathmore Group Sales to ensure that Patron’s needs are met and that coverage for
  important group buyers is available during leave of main staff members.
• Perform other duties as assigned.

Accountabilities

Satisfactory completion of this job will be demonstrated by exhibiting excellent attention to detail, anticipating event needs, exercising sound professional judgment, meeting ticket office goals, building and maintaining good working relationships with staff, partners and other colleagues, keeping excellent records, and working well as a member of the Ticket Office team.

Competencies

• Collaborative and energetic work style, superior people skills, a team player, and ability to lead.
• Strong planning and organizational skills, ability to prioritize, manage time efficiently, meet deadlines, detail oriented, positive attitude, excellent problem-solving skills, and have the ability to work well under pressure.
• Maturity, poise, initiative,  and flexibility to handle complex situations and sensitivity to handle confidential information with professionalism.

Qualifications/Experience

• Bachelor’s degree in arts, communications, business, administration, or appropriate related degree or a minimum of five years of ticket office leadership experience and a minimum of three years of ticket office experience in a multi-building performing arts environment.
• Demonstrated experience with the Tessitura Arts Enterprise Software program.
• Demonstrated experience with Tessitura Network Express Web (TNEW) is preferred.
• Interest in, or experience with SQL databases and report building preferred.
• Demonstrated experience in interpreting ticket sales data to inform institutional decisions.
• Proven customer service (concierge) skills with experience in resolving disputes.
• Proven ability to think on one’s feet, to react flexibly and being able to efficiently analyze and interpret the needs of customers – thus being able to offer appropriate solutions.
• Proficient with Microsoft Office, social media platforms, and Internet-based research tools.
• Candidate’s employment is contingent on completion of successful background check.

COMPENSATION AND BENEFITS

This Ticket Office Second Assistant Treasurer is an I.A.T.S.E. bargaining unit (Local 868) member with an hourly rate of $23.13. All compensation, as well as benefits, are pre-determined in relationship to the Collective Bargaining Agreement (CBA).

TO APPLY

Please submit the following items:

• Cover letter.
• A résumé showing demonstrable accomplishments as indicated above.

If submitting your application electronically (PDF), the email SUBJECT line must contain the words “Ticket Office Second Assistant Treasurer.” Only qualified applicants will be contacted. Please direct all submissions to: Human Resources, hr@strathmore.org.  

Although emailed applications are preferred, applications may also be mailed to: 

Human Resources 
5301 Tuckerman Lane 
North Bethesda, MD 20852 

Strathmore is committed to providing equal employment opportunities to all employees and applicants for employment. Accordingly, Strathmore provides employment opportunities without regard to race, color, religion, creed, ethnicity, sex, pregnancy, national origin or ancestry, age, physical or mental disability, citizenship status, marital status, sexual orientation, gender identity, family responsibilities, genetic status or information, military or veteran status or status in any status protected by federal, state, or local law.

This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Strathmore will not tolerate unlawful discrimination, harassment, or retaliation under any circumstances.

We are eager to cultivate a broad and inclusive field of applicants.  Strathmore is committed to building a diverse community of staff, volunteers, and interns.  Individuals from underrepresented groups are encouraged to apply.  

ORGANIZATIONAL OVERVIEW

Strathmore is a nonprofit multi-disciplinary arts center outside Washington, DC with multiple venues, strong community partnerships and robust educational programming. Spotlighting world-class talent and serving as a launch pad for local artists, Strathmore presents nearly 400 accessible and affordable events and exhibitions each year in the Music Center, Mansion, on our 16-acre campus, at AMP, and throughout the community.

Based one-half mile outside the Capital Beltway in North Bethesda, Maryland, we are a public/private partnership with Montgomery County Government and serve the entire Washington, DC region and the state of Maryland with exceptional artistic experiences and opportunities to learn and connect. Our programming is a vibrant reflection of the community that surrounds us. Strathmore believes the most compelling contemplations of our world are created by artists. Amplifying these creative voices is at the heart of our work.

We are also engaged in and committed to ongoing, institution-wide conversation, education, and thinking about how systemic inequities impact our organization’s work and how best to address that in a way that is consistent with our mission. This promise is made within the broad context of Strathmore’s Inclusion, Diversity, Equity and Access (I.D.E.A.) goals to expand access and diversity, promote inclusion, and build equity for all.  In this proactive way, Strathmore intends to become a fully anti-racist organization. You can read more about Strathmore on our website, including information about our mission and values.

POSITION SUMMARY

The Mansion at Strathmore is home to intimate artistic programs presented by Strathmore in the 100-seat Dorothy M and Maurice C. Shapiro Music Room, the Gudelsky Gallery Suite, the outdoor Gudelsky Concert Pavilion, and Sculpture gardens. The Mansion at Strathmore also serves as a location for a variety of private events, including weddings, receptions, corporate meetings and retreats, recitals, memorial services, and other social events.

Mansion House Managers work independently to manage a seamless experience for the Mansion private event clients, guests and vendors. Mansion House Managers help prepare the Mansion for events in addition to assisting with and overseeing post-event breakdown and clean-up. They serve as independent leaders and often may be the sole representation of Strathmore for the duration of an event. Mansion House Managers may also be called upon to staff in-house events in lieu of full-time staff.  

POSITION SUMMARY WORK SCHEDULE

Mansion House Managers work a varied schedule of nights and weekends with occasional daytime hours, solely dictated by the event schedule. Schedules are produced monthly and do not exceed an average of 20 hours/week. All shifts are for 4 hours at minimum. Overtime is paid on holidays and for time worked after midnight.

TYPICAL EXAMPLES OF THE POSITION'S RESPONSIBILITIES AND DUTIES

Mansion House Managers are often the sole Strathmore representative responsible for successful execution of private and in-house events and the protection of the Strathmore/County physical assets. They command a wealth of knowledge in both general Strathmore and Mansion specific protocols and procedures.

• They serve as the “Face of Strathmore,” representing the organization with the utmost level of excellent customer service and hospitality when interacting with patrons and clients.
• Act as information distributors and greeters and provide a security element in the venue.
• Provide guests with directions, instructions, and assistance as needed including issues of ADA accessibility.
• Are fully versed in securing the Mansion following events and responsible for arming and disarming the system.
• Convey and enforce Mansion rules and contract requirements to clients and vendors.
• Convey and enforce ongoing COVID protocols and procedures consistent with Strathmore policy and/or governmental mandates.
• Convey and enforce procedures in emergency situations, including swift contact for support and to apprise senior management of situation. File incident reports as needed.
• They serve as day-of on-site coordinator for issues related to the physical space, executed contract, and outside vendors (for example, DJ, Photographer, Florist)
• Work closely and efficiently with Private Events teams, catering staff and vendors to ensure a safe and service-oriented environment.
• Work closely with the caterer or banquet captain to ensure the client’s event is a success
• Operate and troubleshoot in-house A/V equipment (the sound system for playlist music, and the podium and mic for spoken presentations).
• Assist patrons with accessibility requests and accommodation needs in accordance with the Americans with Disabilities Act and Strathmore’s standards of service.
• Adhere to Strathmore’s inclusion, diversity, equity and access principles while serving the public and working with colleagues.
• Other duties as assigned

Accountabilities

Satisfactory completion of this job will be demonstrated by exhibiting excellent attention to detail, demonstration of broad range of institutional knowledge, anticipating event needs, exercising sound professional judgment, building and maintaining good working relationships with staff, clients, and vendors, keeping excellent records, and ensuring that customers and guests alike will leave Strathmore with wonderful memories of our institution and its staff.

Qualifications/Experience

• Applicants should possess strong communication and decision-making skills.
• Mansion House Managers must have schedule flexibility, mostly working weeknights and weekends.
• Previous event management experience preferred.
• Mansion House Managers are empowered to make decisions on behalf of the organization and expected to react confidently and thoughtfully to situations as they arise during an event as the on-site person in charge.
• Must be able to lift up to 30 pounds and stand on your feet for at least four hours at a time.
• The applicant should have an adaptable nature and be able to think quickly on his/her feet.
• The applicant should also have strong teamwork and multitasking skills to coordinate event setup and takedown in an orderly manner while enforcing catering and vendor guidelines as the need arises.
• Mansion House Managers are empowered to make decisions both in reaction to issues as they arise and in accordance with Strathmore policies and procedures.
• Must be comfortable operating basic A/V equipment and lighting within the venue.
• Strong customer service skills are required.
• CPR and first aid training is preferred.

COMPENSATION AND BENEFITS

$16.50-$18.00 hourly commensurate with experience. No benefits are included.

TO APPLY

Please submit the following items:

• Cover letter.
• A résumé showing demonstrable accomplishments as indicated above.

If submitting your application electronically (PDF), the email SUBJECT line must contain the words “Mansion House Manager.” Only qualified applicants will be contacted. Please direct all submissions to: Human Resources, hr@strathmore.org

Although emailed applications are strongly preferred, applications may also be mailed to:

Human Resources
5301 Tuckerman Lane
North Bethesda, MD 20852

Strathmore is committed to providing equal employment opportunities to all employees and applicants for employment. Accordingly, Strathmore provides employment opportunities without regard to race, color, religion, creed, ethnicity, sex, pregnancy, national origin or ancestry, age, physical or mental disability, citizenship status, marital status, sexual orientation, gender identity, family responsibilities, genetic status or information, military or veteran status or status in any status protected by federal, state, or local law.

This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Strathmore will not tolerate unlawful discrimination, harassment, or retaliation under any circumstances.

We are eager to cultivate a broad and inclusive field of applicants.  Strathmore is committed to building a diverse community of staff, volunteers, and interns.  Individuals from underrepresented groups are encouraged to apply.