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Strathmore is a multidimensional creative anchor in the community, where everyone can connect with the arts and artists can explore their full potential. We present nearly 400 performances, exhibitions, and education programs annually for diverse audiences on our Montgomery County Maryland campus and throughout the community.
Based one-half mile outside the Capital Beltway in North Bethesda, Maryland, we serve the entire Washington, DC region and the state of Maryland with exceptional artistic experiences and opportunities to learn and connect. Our work is based on our mission to amplify distinctive and diverse artistic voices and curate experiences to enrich every life and shape stronger communities.
We are actively assessing how systemic inequities impact our organization’s work at all levels and how best to address those inequities in a way that is consistent with our mission. This commitment is made within the broad context of Strathmore’s Inclusion, Diversity, Equity and Access (IDEA) goals to expand access and diversity, promote inclusion, and build equity for all. With these daily actions, Strathmore intends to become an actively anti-racist, anti-discrimination, and inclusive organization. You can read more about Strathmore on our website, including information about our mission and values.
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Strathmore is committed to providing equal employment opportunities to all employees and applicants for employment. Accordingly, Strathmore provides employment opportunities without regard to race, color, religion, creed, ethnicity, sex, pregnancy, national origin or ancestry, age, physical or mental disability, citizenship status, marital status, sexual orientation, gender identity, family responsibilities, genetic status or information, military or veteran status or status in any status protected by federal, state, or local law.
This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Strathmore will not tolerate unlawful discrimination, harassment, or retaliation under any circumstances.
We are eager to cultivate a broad and inclusive field of applicants. Strathmore is committed to building a diverse community of staff, volunteers, and interns. Individuals from underrepresented groups are encouraged to apply.
We are actively assessing how systemic inequities impact our organization’s work at all levels and how best to address those inequities in a way that is consistent with our mission. This commitment is made within the broad context of Strathmore’s Inclusion, Diversity, Equity, and Access (IDEA) goals to expand access and diversity, promote inclusion, and build equity for all. With these daily actions, Strathmore intends to become an actively anti-racist, anti-discriminatory, and inclusive organization. You can read more about Strathmore on our website, including information about our mission and values.
Current Openings
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As the Donor Services Specialist, you will serve as the anchor of the Advancement team’s work to cultivate and grow meaningful relationships with Strathmore’s donors and prospects. This role offers hands-on experience across all areas of fundraising, with opportunities for professional growth. If you are eager to build a career in nonprofit fundraising and thrive at the intersection of data, operations, and donor relationships, this role is your foundation.
Gift Processing & Data Management
• Ownership of daily gift processing in Tessitura, Strathmore’s CRM. Process contributions and pledges, collaborating with gift officers to ensure accuracy.
• Manage contributions across various charitable giving vehicles and payment methods, such as matching gifts, donor advised funds, stock, in-kind, and electronic funds transfer.
• Coordinate list uploads and email communications through the Double the Donation platform.
• Act as a Tessitura superuser by handling tasks like updating donor accounts, reconciling data, processing gift adjustments, and making sure funds, campaigns, and source codes are current.
• Partner with Strathmore’s Database Administrator to maintain the integrity of donor data, troubleshooting issues and coordinating the annual fiscal year changeover.
• Liaise with the Tessitura Network to improve Advancement workflow needs and issues.
• Launch automated digital acknowledgements, with an emphasis on efficiency and accuracy.
• Maintain process documentation to establish and reinforce operational continuity and sustainability.
• Analyze current workflows and implement ways to streamline manual and repetitive tasks.
• Support the exploration and potential launch of a monthly giving program, including ongoing operations if implemented.
• Participate in training to stay current on system capabilities and fundraising best practices.Financial Operations & Compliance
• Track fundraising progress against budgeted goals, leverage Tessitura Analytics to surface trends and support strategic planning.
• Act as the department liaison to the Finance team for check logs, monthly reconciliations, and general advancement accounting responsibilities.
• Generate and review different reports and lists, such as the weekly contributions reports and recognition lists.
• Organize and maintain all gift documentation, donor files, and departmental records.
• Support the Finance team during the annual audit by supplying requested materials.
• Work with gift officers to create and send monthly pledge reminders.
• Prepare the Vice President of Advancement’s monthly credit card statement in Concur, gathering receipts from the team and applying appropriate expense coding.Communication & Collaboration
• Coordinate the timely preparation and mailing of donor acknowledgements ensuring the correct language is used.
• Assist the Individual Giving Manager on direct mail, from list preparation through mailing.
• Serve as the VP of Advancement's Moves Manager, working together on the setup and ongoing maintenance of individualized Tessitura plans.
• Provide responsive and professional customer service to donation-related inquiries.
• Support gift officers with drafting agreements and the signing process through completion.
• Represent the Advancement team at donor-facing events and serve in the team rotation of hosting the Comcast Circles Lounge for Strathmore-Presents performances.
• Track, manage, refresh, and order Advancement team supplies.
• Support the Advancement team with administrative tasks and special projects as they arise.As a strong candidate, you are:
• A spirited thinker who anticipates needs, contributes creative ideas, and proposes solutions with sound decision-making.
• Resourceful and self-directed, with a track record of investigating and resolving complex questions independently.
• A confident communicator, able to write and speak clearly and effectively across a range of audiences, with a willingness to ask questions.
• Conscientious, organized, and detail-oriented, with experience preventing and catching errors before they occur.
• Flexible in approach and demeanor, comfortable adapting to the shifting demands of a fast-paced environment.
• Curious and committed to continuous learning and staying current on industry best practices.
• Highly discreet and professional, with the ability to handle confidential information with integrity.Your success entails:
• Ensuring accurate, detailed, and consistent work across all deliverables.
• Making timely, well-reasoned decisions grounded in analysis, experience, and sound judgment.
• Producing high-quality correspondence and materials efficiently and consistently.
• Troubleshooting challenges by listening carefully, drawing on available resources, and delivering practical solutions.
• Keeping meticulous records and files that support the needs of the entire department.
• Demonstrating a thorough understanding of the unique requirements for processing cash and non-cash assets, ensuring gift processing reflects the latest guidance.
• Displaying a high degree of dependability, reliability, and follow-through.
• Building and sustaining strong working relationships with teammates, volunteers, donors, and colleagues across the organization.You'll thrive in this role if you bring:
• Bachelor's degree or equivalent work history.
• At least two years of experience in development/fundraising.
• CRM database and gift processing expertise; Tessitura proficiency is a plus.
• Familiarity with general office administrative duties.
• Ability to work independently and as a self-starter in a team-oriented environment.
• Knowledge of, or interest in learning, basic finance and fund accounting principles.
• Availability and willingness to work evenings and weekends to accommodate performances and event schedules.
• Flexible availability during the winter holiday season, including December 31 for critical calendar year-end gift processing.Our competitive compensation package includes:
• Salary Range—$65,000-$72,000 annually, with the exact salary depending on experience. This is a full-time, exempt position.
• Health Benefits—Excellent medical, vision, wellness, and dental benefits through Montgomery County Government.
• Generous Leave—Between paid holidays, and vacation, personal, and sick days, you have ample opportunity to take time off when you need it.
• Retirement—We contribute 8% of your salary after 6 months to complement your 4% required contribution, fully vesting after three years of credited service.
• Flexibility—We offer the opportunity to telework up to two days per week after the first 90 days.
• Learning & Growth—Professional development resources, tuition assistance, and opportunities to build your career and expand your network.
• Experiences—Opportunities to attend various performances and events at The Music Center and The Mansion.
• Free parking, flexible spending accounts, SmartTrip benefit plan, and more!NEXT STEPS
If this sounds like an excellent opportunity for you, apply now. Please submit your application via our online portal. A cover letter is required as part of the application, as we’d love to hear why you are considering Strathmore (no need to rehash your resume!)
Your application is safe with us; all contacts and correspondence will remain confidential.
Interviews will be conducted on a rolling basis. Position will remain open until filled. For best consideration, we ask for applications by Friday, June 26, 2026.
SUBMIT VIA OUR ONLINE PORTAL (Category: Advancement)
Please apply for all positions though our online jobs portal.
Alternately, you may email your cover letter and resume to [email protected] with the subject line of the position you are applying for.
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